FAQ

Our company is located in Europe, but we have sales representatives and dealers in Canada and the United States.

EZ Log structures were introduced to North America in 2010. In 2024, we began selling our buildings on the Polish market.

The sets are manufactured in Europe, where we take care of the highest quality of our products. After the production process is completed, the sets are carefully packed and prepared for shipping. Our priority is to ensure safe and efficiently organized delivery to ensure our customers' satisfaction and convenience in the process of purchasing our products.

Fees will vary depending on the amount of materials required.

Yes, there are very few restrictions with this method of construction. If floor plans or sketches are provided we can provide a quote, usually within a few days.

Of course! During production, you can cut holes into which you will later insert your patio doors or other doors. In the case of houses and cottages, it is recommended that customers buy the entrance doors themselves. The price of the door is then deducted from the price of the house. This brings many benefits; the customer can install doors adapted to the weather conditions in which they live, has a wider choice of styles and fittings, and also better access to spare parts.

Yes, attached garages must start at the same level as the building they are attached to to allow for consistent shrinkage between the two buildings.

Yes, locally purchased roof lights can be installed during or after installation.

Yes, each single wall model is made by cutting an opening and inserting a window. The window is held in place by the battens that connect the logs. A header is not required for solid wood walls. Adding windows or doors to an insulated model should be done by a professional.

Yes. We then deduct their price from the building price and cut out the correct size holes for your windows and doors during production.

Kit does not include electrical wiring, plumbing, cabinetry, exterior roofing, wall or ceiling insulation, window and door extension kits for insulated walls, foundation and related materials.

The most commonly used wood is Scandinavian/Baltic Spruce (Picea-Abies), but Baltic Pine (Pinus Sylvestris) may be used in specific models. Both species are softwoods that grow in the cold climates of northern Europe. They are densely growing trees with rings 6 to 8 times larger than standard (SPF) spruce, pine or fir. Spruce has a denser grain with fewer knots than pine, but both are easy to work with and lightweight.

Yes, the raw materials are kiln dried to 16% moisture and during processing they are air dried to about 14%. This is the required moisture level to prevent splinters when making cross cuts at the joints.

The wood is natural and has not been treated in any way. Apply a clear wood preservative as soon as possible, then apply a waterproofing or penetrating stain/paint. An oil base is better, and brushing it on is better than spraying it on as it helps the stain/paint penetrate the recesses of the wood. Research the material that is suitable for your local climate. Note: some penetrating stains can penetrate the logs and be visible inside.

Sealants are not required as the logs have a deep tongue and groove. In larger buildings, threaded steel rods or log screws are used through the walls to ensure the logs are watertight.

The softwoods we use have an R-value of 1.4 to 1.6 per inch of thickness. A 70mm thick log has an R-value of 4.4. To achieve the required R-value in the walls for specific regions, the walls are lined with 38 x 89mm or 38 x 140mm studs, with insulation placed between the studs. The R-value of the insulation and logs combined is higher than conventional construction and provides additional comfort due to the lack of conductivity through solid wood.

If weather-related modifications are required, they are usually done free of charge. Additional charges may apply depending on the complexity of the modification.

The first two rows are attached to a concrete slab or wooden floor using anchors, screws or brackets.

TIP: Place a moisture barrier between the first row of logs and the foundation, whether it’s a concrete or wood subfloor. Home improvement stores carry moisture barriers, or you can use asphalt shingles. You can also use a flashing under the first row.

According to Polish law, no permit is required for buildings up to 70 m² (with a maximum of two storeys). However, cabins and houses larger than 70 m² require a permit.

The assembly time of each model is different and depends on several factors such as the size of the building and the skills of the assemblers. The description of some models provides an estimated assembly time. For example, the Toledo E 7.3m x 12m residential house can be assembled by three people in 10 to 12 days.

Yes, but it is not recommended. Smaller models can be moved if the plywood is attached to the walls to prevent the logs from rolling and separating. Larger models require special care and should only be moved by qualified movers.

No. The characteristic feature of natural wood products is volume changes, such as shrinkage. Attaching another building to an existing one does not allow the logs to shrink and settle.

Yes, but it is not recommended as they may be damaged and reassembly is difficult.